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Field Applications Engineer – Fiber Laser Systems
RS-13182-DAV
Chicago, IL
Our client is a growing manufacturer of advanced fiber laser cutting systems serving metal fabricators, contract manufacturers, precision sheet metal producers, OEMs, and industrial manufacturers across North America.
They are seeking a Field Applications Engineer to install, commission, optimize, and support fiber laser cutting systems at customer facilities. This highly visible, customer-facing role is ideal for someone who enjoys working with advanced manufacturing technology, solving technical challenges, and helping customers maximize machine performance.
What You’ll Do:
- Install, commission, and start up fiber laser cutting systems at customer facilities.
- Configure and optimize machine settings to achieve superior cutting quality, productivity, and overall process performance.
- Troubleshoot electrical, mechanical, software, controls, and laser process issues both remotely and on-site.
- Fine-tune cutting parameters, assist gas settings, nozzle alignment, focus, and machine performance to meet customer production requirements.
- Verify equipment performance during installation and startup while supporting successful customer acceptance.
- Train operators, programmers, maintenance personnel, and production teams on machine operation, programming, preventive maintenance, and best practices.
- Support customers as they transition new equipment into production, ensuring reliable and repeatable manufacturing performance.
- Prepare detailed service documentation and installation reports.
- Collaborate closely with engineering, sales, and service teams to support customer projects and continuous improvement initiatives.
- Serve as a trusted technical resource, providing responsive support and helping customers maximize equipment performance throughout the life of the machine.
Preferred Background:
We’re interested in professionals with hands-on experience supporting fiber laser cutting systems in an applications engineering, field service engineering, laser service, or manufacturing environment.
Strong candidates will have experience with:
- Fiber laser cutting systems
- Fiber laser applications engineering
- Fiber laser field service
- Machine installation and commissioning
- Laser cutting process optimization
- Fiber laser programming and setup
- CNC laser controls
- Sheet metal fabrication and processing
- Production startup and machine acceptance
- Customer training and technical support
- Preventive maintenance and equipment troubleshooting
Experience working directly with manufacturers that utilize fiber laser cutting technology is highly desirable.
What We’re Looking For:
- Hands-on experience with fiber laser cutting systems is required.
- Strong mechanical, electrical, and technical troubleshooting skills.
- Ability to install, commission, program, and optimize fiber laser equipment in customer manufacturing environments.
- Experience diagnosing and resolving machine performance and process-related issues.
- Excellent communication and customer-facing skills.
- Comfortable delivering operator and maintenance training.
- Self-motivated with the ability to work independently while traveling extensively.
Compensation & Benefits:
- Base salary of $75,000–$100,000, depending on experience
- Company-paid travel expenses
- Opportunity to work with advanced fiber laser cutting technology
- Direct interaction with manufacturers across a wide range of industries
- Collaborative technical team with opportunities for professional growth
If you have hands-on experience with fiber laser cutting systems and enjoy helping manufacturers successfully implement and optimize advanced laser technology, we’d welcome the opportunity to speak with you.